All orders will be shipped within 2-4 business days after processing.
To ensure that your package is delivered to you and that you receive it within the time frame we advertise, please make sure that your address and postal code is entered correctly at checkout. The use of correct abbreviations, street numbers and building or apartment numbers is critical for ensuring a timely delivery. We do not take responsibility for lost, misplaced, or improperly delivered shipments if the address provided is incorrectly entered at the time of purchase.
We are not responsible for lost or stolen packages confirmed to be delivered at their destination. Please make necessary arrangements with your local postal service to pick up your package if you will not be available to claim it at the delivery address.
You will receive your tracking information by email once the order has been shipped. Please ensure that your email address is entered correctly at checkout.
We do not issue refunds for lost or stolen packages.
If a shipment is lost or stolen, it is your responsibility to file a claim with the postal service to arrange compensation.
Items shipped within Canada will take approximately 2-9 business days. There may be shipping delays due to COVID-19 restrictions.
Items shipped to the US will take approximately 4-7 business days. There may be shipping delays due to COVID-19 restrictions.
Items shipped internationally will take approximately 6-10 business days. There may be shipping delays due to COVID-19 restrictions.
A flat rate shipping fee of $9.50 USD is charged on orders shipped within Canada that exceed 0.3kg.
A flat rate shipping fee of $12.50 USD is charged on orders shipped to the US that exceed 0.3kg.
Free shipping is available on all orders over $85.00 USD shipped to the US and Canada.
Information on local, regional and national delivery times within Canada:
Information on US and International delivery times: